Noticeable Service Providers
Last updated: April 20, 2023.
What is a Service Provider?
To support Noticeable in delivering its Services, Noticeable engages third-party service providers to assist Noticeable with its data processing activities and as defined in our Noticeable Services agreement.
When we work with these service providers in our capacity as a data processor for our User's personal data, the General Data Protection Regulation (GDPR) calls these third-party service providers a sub-processor. Sub-processors are service providers who have or potentially will have access to or process personal data on behalf of Noticeable.
Noticeable uses different types of service providers to perform various functions. We want to be as transparent as possible about the service providers we use. The list below does not mean they are all utilized for the services you use with Noticeable, but the idea is to give you an overview of the types of service providers we utilize, where they are located, and a description of the work they carry out.
Due Diligence
Before engaging any service provider, we perform due diligence, including a vendor security assessment. All of our service providers are subject to terms designed to ensure that these service providers process personal data only for the purposes of providing services to Noticeable and in accordance with our commitments to Users and applicable data protection laws.
List of Service Providers
| Name | Data | Purpose of processing | Entity country |
|---|---|---|---|
| Amazon Web Services | Business User data, End Customers data | Email delivery and services to help measure interactions | United States |
| Cloudflare | Business User data, End Customers data | Analytics, Caching, DDoS mitigation, DNS, File Storage | United States |
| Crisp | The information included by the individual reaching out to Noticeable, such as name, email address, phone number, and other information that may be included based on the nature of the communication. | Customer service platform that supports customer interactions e.g. live chat, email | France |
| Firebase | Business User data, End Customers data | Authentication, Data Storage | United States |
| Google Cloud Platform | Business User data, End Customers data | Cloud Service Provider | United States |
| Google Workspace | The information included by the individual reaching out to Noticeable, such as name, email address, phone number, and other information that may be included based on the nature of the communication | Email, Collaboration & Customer Support | United States |
| Hetzner (effective May 4, 2023) | Business User data, End Customers data | Cloud Service Provider | Germany |
| Ipregistry | Business User data, End Customers data | IP Geolocation and Threat Detection | France |
| Mailgun (to be removed on May 4, 2023) | Business User data | Email delivery and services to help measure interactions | United States |
| Microsoft Clarity (effective May 4, 2023) | Business User data | User behavior analytics tool | United States |
| MongoDB Atlas | Business User data, End Customers data | Data Storage | United States |
| Redis Cloud | Business User data | Data Storage | United States |
| Stripe | Business User data | Billing and Payments | United States |
| Zapier | Business User data, End Customers data | Automation | United States |
Changes
Our business needs may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of service providers.
Previous versions:
For more information on Noticeable's privacy practices, please consult our Privacy Policy.